Privacy Policy

Last Updated at 2025/04/03

This Privacy Policy ("Policy") outlines how Joyflix Limited ("Joyflix", "we", "us", or "our") collects, uses, shares, and protects personal data ("Data") from users of our mobile application ("App") and related services ("Services"). This Policy applies to all individuals who interact with our Services, whether as data controllers or processors. By using our Services, you consent to the practices described in this Policy.

1. Legal Basis for Data Processing

We process your Data to:

• Provide, maintain, and improve our Services.
• Personalize content and recommendations.
• Ensure security and compliance with applicable laws (e.g., GDPR, CCPA, PDPO).
• Enable third - party services (e.g., advertising, analytics).

2. Data We Collect

Directly from You

• Registration Data: Email, username, password, and profile details.
• Payment Information: When purchasing subscriptions via Google Play Billing, we collect transaction details (e.g., purchase amount, date), but we do not store credit card information.
• Third - Party Logins: Data shared via Google Sign - In, Facebook Sign - In, or other providers (e.g., name, email, profile photo).

Automatically Collected Data

• Device Information: Hardware model, OS version, GAID/IDFA, browser type, and network details.
• Usage Data: Browsing history, search queries, video views, interactions with ads, and app crashes.
• Location Data: Approximate region (for content localization and advertising).

Third - Party Sources

• Firebase: Analytics, crash reporting, and authentication.
• Google Ads (Admob): Ad performance metrics, device identifiers, and user engagement.
• AppLovin/FAN: In - app advertising and analytics.
• AppFlyer/Adjust: Attribution tracking for marketing campaigns.

3. How We Use Your Data

• Service Delivery: Enable logins, process payments, and stream content.
• Personalization: Tailor recommendations based on viewing habits and preferences.
• Security: Detect fraud, monitor suspicious activity, and secure accounts.
• Analytics: Improve app performance and user experience.
• Advertising: Deliver relevant ads using third - party platforms (e.g., Google Ads, AppLovin).

4. Third - Party Sharing

We may share Data with:

• Service Providers: Firebase, Google Play Billing, Google Ads, Facebook, AppLovin, AppFlyer, Adjust, and others to fulfill contractual obligations.
• Legal Authorities: If required by law (e.g., subpoenas, court orders).
• Business Transfers: In the event of a merger, acquisition, or asset sale.

Third - Party Services:

• Firebase: Processes authentication, analytics, and crash reports.
• Google Sign - In/Facebook Sign - In: Handle social logins.
• Google Play Billing: Manages payments.
• Google Ads/AppLovin/FAN: Serve targeted ads.
• AppFlyer/Adjust: Track marketing effectiveness.

Note: These providers may collect Data independently. Please review their privacy policies for details.

5. Data Security

• We use encryption, access controls, and regular security audits to protect Data.
• Data is stored on servers in the U.S. and other regions where our partners operate.
• We retain Data only as long as necessary for business purposes or legal compliance.

6. Your Rights

You may:

• Access: Request copies of your Data.
• Correct: Update inaccurate information.
• Delete: Request Data removal (subject to legal exceptions).
• Opt - Out: Disable personalized ads via device settings or third - party platforms.
• Withdraw Consent: Where processing relies on consent.

For CCPA requests, California residents may submit verifiable requests via support@joyflix.com.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect Data from minors. If you believe we have collected Data from a child, contact us immediately.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to analyze usage and deliver ads. You may disable cookies via device settings, though this may affect functionality.

9. Changes to This Policy

We may update this Policy periodically. Revisions will be posted on www.joyflix.com/privacy, and significant changes will be notified via the App.

10. Contact Us

For questions or concerns, email support@joyflix.com.

Joyflix Limited

Your privacy, our priority.